Terms and conditions of this free HIV self-testing service
Ordering a test from this website is subject to the terms and conditions below. We may change these terms and conditions from time to time by updating this page.
How we use your data
We will share your name and address securely with our fulfilment partner BioSURE UK, who make the self-test kits, solely for the purpose of supplying your test kit directly to you. BioSure will only use your details to post you the testing kit.
Self-testing Service
You may only order one test kit at a time.
You may only order a test kit for yourself.
You must enter your date of birth to order a test kit.
You must be over 16 years old for a test kit to be sent to you.
If you choose to provide your mobile number we will send you an SMS text message asking if you would let us know the result once you’ve completed your test if you are happy to do so. There is no obligation for you to share this information with us if you would rather not.
NB we will not send test kits to business addresses, only to private individuals
General terms and conditions
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.
MAD Trust, its officers, employees, contractors or content providers shall not be liable for any loss or damage arising from or otherwise in connection with your use of this website or any information, services or content on this website.
If you have any questions or comments about this resource or would like information on the evidence used to produce the health related content, please email feedback@madtrust.org.uk
The information included on this website was correct at the time of going to press. We plan to review our website content within three years.
Complaints
If you feel that we have not treated you fairly in accordance with the terms and conditions on this page and would like to complain, you can email or write to us:
Complaints Manager
The Make A Difference Trust
Unit 7 City Business Centre,
Lower Road,
London, SE16 2XB
complaints@madtrust.org.uk